Returns & Exchanges

At Her Fantasy Box, we want you to feel confident and beautiful in your purchase, which is why we offer a 30-day return window for items in their original, unworn condition. Please note that for hygiene reasons, certain intimate items and accessories are final sale unless a manufacturing defect is present.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging with all tags attached, ensuring the inclusion of the packing slip for faster processing.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.